Program Manager, IT PMO
Veröffentlicht:
22 August 2024Pensum:
100%Vertrag:
Festanstellung- Arbeitsort:Shanghai
Position summary:
The program manager is responsible for stewarding critical enterprise investments and driving the delivery of strategic and transformational change by providing leadership and direction to assigned programs.
Essential duties & responsibilities: (detailed description)
- Provide overall program leadership, guidance, and manage all aspects of a given program, including requirements gathering, business case creation, and implementation
- Provide steady leadership in the face of uncertainty, change, and aggressive deadlines common to a rapidly growing company with an evolving business model.
- Develop resourcing strategies to ensure optimum support for projects and for the day-to-day operational activities
- Proactively set performance expectations and help project managers and subordinates manage expectations of delivery and requirements, yielding consistent results
- Review program budget variance and scope change requests, and participate in the budget-resolution process
- Ensure that the scope of the projects within the program align with business priorities
- Manage program-level risks and interdependencies
- Promote collaboration and coordination across broad categories of stakeholders
- Lead cross-functional meetings and foster teamwork; drive escalation and resolution of issues
- Address escalated resourcing issues with project manager and resource manager, as needed
- Support and coach project managers within the program
- Provide technical expertise in planning, execution, and leadership of program, projects, and initiatives
- Provide program reporting and status to senior management
- Maintain excellent relationships with all levels of the matrix organization
- Create funding requests, forecast, monitor and report on project financials, and maintain financials in project management tools
- Liaise with the supplier management groups as needed on supplier engagement, quality of services, experience and cost
- Ensure all projects meet success parameters and ROI targets stated in business case
- Assist, share learning, and mentor others within the PMO regarding standards, organizational understanding, and relationship building to promote the successful delivery of projects
Education & special training:
- Bachelor’s Degree required
- Advanced degree preferred
- PMP certification required
- Six-Sigma or related experience a plus
Qualifications & experience:
- Minimum 10 years of professional experience is required
- Extensive record of successfully planning and delivering complex projects
- Experience managing remote project teams
- Expertise in Microsoft Project and other project management tools
- Demonstrated experience in full project management lifecycle for software/maintenance/ development/ implementation projects and IT methodologies (ITIL)
- Experience with projects in multiple technologies and functions; demonstrated experience managing customer relationships
Physical & mental requirements:
- Excellent verbal and written communication skills
- Ability to understand, analyze and report on financial data
- Proven ability to build team cohesion and motivate people
- Self-motivated and organized with a strong desire to succeed
- Ability to confidently challenge others at a level of informed understanding
- Ability to guide change and influence decision making
- Strong influencing and negotiation skills, including the ability to navigate in a highly matrixed organization effectively
- Strong interpersonal skills, including the ability to make effective presentations, and proven ability to quickly earn the trust of sponsors and key stakeholders
- Focused and versatile team player who is comfortable under pressure, ambiguity, frequent change, or unpredictability
- Ability to quickly build rapport and strong relationships with others
- Ability to establish a wide and effective peer network across the organization
- Sound functional, business and technical acumen