Airport Service Coordinator

Are you a student looking for a part time opportunity with flexible hours in London? If yes, read on!

Starting Spring/Summer in various locations around London. Based in airports or international train stations, such as Heathrow, Gatwick, Stansted, Luton, City and St Pancras International.

EF is the world leader in international education. For over 50 years we have helped over 15 million people learn a language, discover the world through educational travel or earn an academic degree. Our mission is to break down barriers in language, culture, and geography. We have fifteen subsidiaries and non-profit organizations, schools and offices in over 50 countries and employs over 40,000 staff and teachers.

Your role

As an Airport Service Coordinator you will be responsible for organizing and producing efficient, safe and seamless transportation solutions to our customers studying in our schools and Language Centres in the UK.

You will manage our customer’s arrival and departure experience at multiple UK border entry points.

You will work closely between our local suppliers and schools, as well as our sales offices and flight departments across the world and head office in Switzerland.

Responsibilities

• Maintain and develop relationships with local suppliers in UK
• Manage the arrival/departure process of customers
• Plan, consolidate and execute the transportation solutions for students arriving and departing to/from our UK schools
• Develop and improve the overall customer experience of arrival and transportation services

Qualifications

• An interest in operations and logistics
• Excellent attention to detail
• Intermediate or Advanced level of Excel
• Strong communication skills
• An analytical mind set and excellent problem-solving skills
• Capacity of working in a fast-paced and deadline driven environment
• Capable of using own initiative and being decisive
• Have the right to live and work in the UK
• Willingness to learn and open to feedback
• Fluency in English, other Languages are an advantage

What does EF offer:

As a Part-Time member of EF staff, we offer you the following:

• Full-time opportunities within EF Language or other programs
• Continuous professional development for all staff
• Work in a truly international environment
• Ambition is nurtured and fast-tracked career enhancement opportunities are provided
• Staff are encouraged to innovate, take ownership of their ideas and bring them to fruition

As a Full-Time member of EF staff, we offer you the following:

• Cycle to work scheme
• Discounts on cycle gear
• Access to office gym
• Regular social events
• Free bar Thursdays
• Global trainings
• Global career opportunities
• Employee assistance program
• External trainings on safeguarding and mental heal first aid

About EF Education First

At EF we believe that the world is better when people try to understand one another. Since 1965, we have helped millions of people see new places, experience new cultures, and learn new things about the world and about themselves. Our culturally immersive education programs—focused on language, travel, cultural exchange, and academics—turn dreams into international opportunities.

When you join EF, you join a multicultural and diverse community working across more than 600 schools and offices in 50 countries, all with one shared mission of opening the world through education. Whoever you are, whatever you are passionate about—we welcome you and want you to bring that to work every day. Check out more about our culture following this link.

EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, caste, parental status, identity, experience and everything else that makes you unique. Founded in Sweden in 1965, EF has school and offices around the world, including hubs in Boston, London, Mexico City, São Paulo, Shanghai, Stockholm, Zürich, and more. Learn more at https://ef.com

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EF is committed to safeguarding and promoting the welfare of children and adults and expects all staff and volunteers to share this commitment. References will be followed up and will ask specifically whether there is any reason that the applicant should not be engaged in situations where they have responsibility for, or substantial access to, persons under 18. Upon interview all gaps in CVs must be explained satisfactorily and proof of identity and, where applicable, qualifications will be required. Appropriate suitability checks will be required prior to confirmation of appointment.