ITOT Quality System Engineer (m/f/d)

ITOT Quality System Engineer (m/f/d) - laboratory and manufacturing systems / business process in Windows Server, Active Directory, client operating systems and databases / IT Service Management (ITSM) processes / Computerized System Validation (CSV) / networking fundamentals system rollouts and migrations / Communication Skills / English /German

Project:
For our customer a big pharmaceutical company in Basel we are looking for ITOT Quality System Engineer (m/f/d).

Background:
Are you passionate about Information (IT) and Automation Technology (OT) and aspiring to make a meaningful impact? You are a customer focused individual with aspiration to deliver high quality support in a GMP environment.

We Make Medicines!
Behind every product sold by Roche is Pharma Global Technical Operations (PT). Starting with Phase I of the development process and continuing through to product maturity, PT makes lifesaving medicines at 11 locations, with the support of partners from around the world. Information (IT) and Automation Technology (OT) teams are key in producing and delivering medicine to patients. The organization is currently undergoing a transformation towards digitalization, advancing fundamental elements to meet future needs, such as leveraging new technologies.

You as a Quality System Engineer will be responsible for various Windows upgrade, migration and rollout projects in the laboratory and manufacturing area.

The perfect candidate: has a completed apprenticeship in IT and experience with IT Service Management (ITSM) processes. Also we are looking for someone with proven experience in managing system rollouts and migrations at both client and server levels.

Tasks & Responsibilities:
• Planning and executing migrations and rollouts of Windows clients and servers in the lab and manufacturing environment.
• Collaborate with other IT team members to ensure minimal disruption to business operations.
• Coordinate with Quality Assurance (QA) and Quality Control (QC) departments.
• Provide technical support and troubleshooting during and after the migration process.
• Document migration processes and provide training to end-users or other IT teams.
• Ensure compliance with internal and external policies and standards.
• Ensure adherence to regulatory requirements such as Good Manufacturing Practices (GMP), Good Documentation Practices (GDP), and other relevant regulations.
• Coordination of End User groups and escalation management as required.
• Coordinate with vendors to ensure timely delivery of hardware, software, and services necessary for the migration project.

Must Haves:
• Completed apprenticeship in IT or a related field, or an equivalent qualification
• In-depth understanding of business processes related to laboratory and manufacturing systems.
• Experience with IT Service Management (ITSM) processes and proficiency in using support tools for request and change management.
• Strong background in systems administration and support for laboratory and manufacturing systems.
• Expertise in Windows Server, Active Directory, client operating systems and databases.
• Proven experience in managing system rollouts and migrations at both client and server levels.
• Basic knowledge of Computerized System Validation (CSV).
• Working knowledge of networking fundamentals.
• Fluency in both German and English, both spoken and written, is essential.

Reference Nr.: 924035SDA
Role: ITOT Quality System Engineer (m/f/d)
Industrie: Pharma
Workplace: Basel and Kaiseragst
Pensum: : 100%
Start : ASAP (Latest start date: 01/04/2025)
Duration: 12++
Deadline: 25/02/2025

If you are interested in this position, please send us your complete dossier via the link in this advertisement. If this position does not fit your profile and you wish to be considered for another position directly, you can also send us your dossier via this ad or to jobs[at]itcag[dot]com.
Contact us for more information about our company, our positions or our attractive Payroll-Only programme: +41 41 760 77 01.

About us:
ITech Consult is an ISO 9001:2015 certified Swiss company with offices in Germany and Ireland. ITech Consult specialises in the placement of highly qualified candidates for recruitment in the fields of IT, Life Science & Engineering.
We offer staff leasing & payroll services. For our candidates this is free of charge, also for Payroll we do not charge you any additional fees.