Mailroom Specialist
Auf einen Blick
- Veröffentlicht:20 Februar 2025
- Pensum:100%
- Vertragsart:Festanstellung
- Sprache:Deutsch (Fliessend)
- Arbeitsort:Zürich
CBRE Global Workplace Solutions provides integrated facility management services on all continents with more than 60,000 employees. In Switzerland, the GWS division provides technical, infrastructural and commercial facility management services for clients from various industries.
For our growing Facility Management organization at a client the financial services industry in Zürich we are looking for a:
Mailroom Specialist
About the Role:
As a CBRE Mail Services Specialist, you will assist with providing administrative support to a large team or department.
This job is part of the Office Operations function. They are responsible for providing office support to a client, business function, or individual contributor.
Your main tasks:
- Ensure that all packages received and delivered arrive the same day or advise the consignee of next-day arrival.
- Bring mail, packages, copy products, and stationery to assigned groups or locations as per the daily schedule.
- Ensure all shipped packages are protected against damage.
- Apply appropriate postage amounts and required identification to outgoing mail and packages.
- Stock copy rooms and provide first communication for copier fleet production.
- Check daily and replenish, if necessary, all mail and postage supplies.
- Answer common inquiries or complaints from clients, co-workers, and/or supervisors and effectively present information to an internal group.
- Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.
- Impact through clearly defined duties, methods, and tasks are described in detail.
- Deliver own output by following defined procedures and processes under close supervision and guidance.
- Assist concierge in general clerical duties. This includes tracking packages, posting mail, arranging messenger services, and providing notary services.
- Schedule and coordinate on-site meetings. This includes reserving multiple conference rooms, ordering equipment, and coordinating catering needs.
- Perform administrative duties specific to the department such as conducting research, updating databases, and preparing collateral materials for mass mailings.
- Receive and direct incoming calls and visitors to appropriate personnel.
- Oversee opening, sorting, prioritizing, and distributing inbound mail.
- Coordinate services for outbound mail.
- Understand work routines and standards and apply skills and knowledge in a range of processes, procedures, and systems.
- Draft reports and correspondence; Answer common inquiries or complaints from clients, co-workers, and/or supervisors.
- Recognize and solve typical and atypical problems that can occur in own work area without supervisory approval.
- Evaluate and select solutions from established options.
- Impact team through the quality of the services or information provided.
- Follow standardized procedures and practices and receive regular but moderate supervision and guidance.
Your profile:
- High School Diploma or GED with 2-3 years of job-related experience.
- An established understanding of work routines and standards and applying skills and knowledge in a range of processes, procedures, and systems are required.
- Ability to explain detailed and complicated information within the team in a clear and concise manner.
- Advanced knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
- Strong organizational skills with a robust inquisitive mindset.
- General math skills. Ability to calculate advanced figures such as percentages, discounts, and markups
- Excellent communication skills to exchange straightforward and complex information.
- Ability to follow basic work routines and standards in the application of work
- Intermediate problem-solving skills with the capacity to review and select solutions from available options without supervisory approval.
- Fluent German and English.
What we can offer you:
- Open and innovative working environment with design options
- Regional and international development opportunities in a fast-growing company
- Wide range of internal and external training opportunities
- CBRE GWS as a global player in the service sector with well-known customers from a multinational environment
- Good framework conditions, such as at least five weeks of vacation, 40 hours a week, as well as an attractive pension fund solution.
Contact: Edwin Murray, Talent Acquisition Partner, +41 79 501 50 93
We look forward to receiving your application!
