IT Business Solution Manager

Title: IT Business Solution Manager

At JTI we celebrate differences, and everyone truly belongs. 46,000 people from all over the world are continuously building their unique success story with us. 83% of employees feel happy working at JTI.

To make a difference with us, all you need to do is bring your human best.

What will your story be? Apply now!

Learn more: jti.com

About JTI

JTI-Macdonald Corp., established in 1858, is one of Canada’s oldest and leading tobacco companies employing approximately 500 employees across the country with the headquarters in Mississauga (Ontario), manufacturing facilities in Montreal (Quebec) and sales offices across the country.

JTI Canada is a member of Japan Tobacco International (JTI) producers of some of the worlds most recognizable tobacco brands. For the sixth consecutive year, we have been certified as a Top Employer ranked #3 in Canada and #1 in North America for 2023. In addition, JTI was certified a Global Top Employer for the ninth consecutive year among only 15 other Global Top Employers.

JTI is a leading international tobacco and vaping company, with headquarters in Geneva, Switzerland and an international workforce of 48,000 employees. Our world-renowned brands are available in over 130 markets. Though the tobacco industry is changing, JTI remains committed to provide adult consumers with a choice of a wide portfolio of quality products including those with the potential to reduce the risks associated with smoking.

IT Business Solution Manager

What this role is about?

You will be responsible for maintaining & supporting factory portfolio of applications across Westen Europe & Americas Region (more focus in Americas). You serve as solution architect responsible for driving the selection, design and delivery of IT solutions to support region’s priorities and objectives, actively engaging with business stakeholders to ensure clear understanding of business requirements. This role may require leading or contributing to projects to localize and roll out centralized systems. It includes detailed planning and execution of the project tasks (e.g.: data migration, collaboration with internal and external resources, go-live). In the Montreal factory this role is also responsible for business relationship, financial and contract management.

What will you do?

• Contribute to Factory IT strategic programs according to your capabilities
• Collaborate with business partners to keep existing solutions running and identify enhancements
• Manage new business demands from business value definition and validation to implementation. Recommend existing or new solutions following current company practices
• Manage projects to roll out systems to more than one factory in the region
• Manage the application portfolio following the operational excellence procedures (incident management, maintenance, enhancements, change request, problems, etc.)
• Lead initiatives and people to engage them to perform the tasks and to achieve our objectives
• Plan, manage and track Factory IT budget (focus on Montreal)
• Work with the regional team to explore opportunities to innovate and pro-actively suggest new solutions focusing on business needs and priorities

What are we looking for?

• Fluent in oral and written English and French
• University Degree in Computer Science or other related discipline
• 3+ years’ experience in the IT discipline with 1+ of those years in IT Management of Business Solutions/Application teams
• Good working knowledge of business and related processes in FMCG industry
• Business requirement analysis & process documentation
• Solutions design proposal and architecture (business applications and D&IT infrastructure), including but not limited to application design methodology (including Agile methodology), interface design, capacity planning, scalability
• Knowledge of Microsoft environment and tools (Windows, Office 365)
• Good understanding of financial planning and budgeting
• Project management (medium to large-scale projects) and Supplier management experience
• Preferred background of employment experience in multinational companies
• Creative and pro-active person
• Effective communicator at all organizational levels
• A team player who can thrive in an environment with multiple stakeholders
• Highly organized and capable to execute multiple assignments based on established priorities
• Likes to learn new things; Easy to adapt to changes

What to expect

Expect wellbeing initiatives, flexible work arrangements, growth opportunities, and excellent benefits. For more details on local policies, speak with the Talent Advisors.

Next steps

After applying, if selected, you can anticipate the following within 1-3 weeks of the job posting closure: Phone screening with TA > 2 Interviews > Offer. Each step is eliminatory and may vary by role type.

Diversity and Inclusion

At JTI, we strive to create a diverse and inclusive work environment. As an equal opportunity employer, we welcome applicants from all backgrounds. We are committed to providing reasonable adjustments to applicants with special needs. If you require any accommodations, please let the Talent Advisor know during the selection process.

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