Global Service Transformation Manager SI Buildings 80-100%

Together with our customers, we combine the real and digital worlds.

With technology, software and services for smart buildings, we transform the everyday for everyone. By combining the real and digital worlds, we empower our customers to reach their decarbonization goals, lower their operating costs and create world-class occupant experiences for their people. It's not just about improving buildings, it's about creating efficient, safe, adaptable and sustainable environments, which improve the way the world lives and works.

The digital transformation of buildings is a fast-changing, dynamic sector, and it needs more than just great technology - it needs great people, too. We know a business only thrives if its people are thriving, so at Siemens we put our people first.

Within our buildings business, our diverse global team will support you through your career and challenge you to grow in new and exciting ways, as we transform the world's infrastructure.

In our quest to revolutionize the world's infrastructure, we are seeking aGlobal Service Transformation Managerfor ourGrowth & Transformation Services within our SI Building Business Unit.

Our shared journey could take you anywhere...where would you like to go?

Location: This position will be located in either Zug, Switzerland or within the EU & UK. Prerequisite is, in any case, your legal eligibility to work in the respective country and there will not be the need to relocate. An engaged and multinational team will be happy to introduce you in our environment.

The Role

• In your role as Global Service Transformation Manager, you manage the global end-to end roll-out of state-of-the-art service applications and support Operations Tools and Service Process in our Archetype 2 LCB's
• You engage for the roll-out of the service application with various stakeholders within our LCB's, e.g. service and operations management, local implementation managers and subject matter experts
• You collaborate with product managers for the service application and enable the organization to effectively implement and adopt the new service applications and service delivery processes
  
  

Your new responsibilities

• Manage the end-to-end deployment of service applications such as the Global Works: forService platform ( this is a Siemens-specific digital platform)
• Engage with LCB management, get local stakeholder commitment
• Drive change management and rollout of service applications as part of a transformation to state-of-the-art technology always considering the need for harmonization and standardization of data and processes
• Develop implementation plans and ensure the availability of adequate training and documentation for the roll-out of service applications in close collaboration with product management and operations integration
• Plan and track the deployment of service application and their adoption in LCB/assigned country roadmaps, implementation plans and dashboards
• Drive productivity improvements in conjunction with LCBs for tech and tool business plan
• Identify optimization measures and challenge existing methods and workflows in countries with the goal to accelerate the adoption of service applications
• Contribute to the continued enhancement of service applications by identifying and supporting the definition of value propositions and use cases that best fulfil the needs of customers and employees
  

Your Profile

• Bachelor's degree in business, computer science, engineering or similar education. A combination of technical and business degree is preferred
• Five years plus of professional experience in the service business or in product management, ideally related to business digitalization or building technology
• A background in building automation, fire safety, security or related building management systems / services would be a strong advantage
• Essential to be an expert in Microsoft Dynamics 365 Field Service
• Possess a desire for achieving a high level of process efficiency and data consistency and are familiar with service / operations relevant technology and tool environments
• Experienced in project /rollout management and change management
• Have an energetic personality, used to taking on responsibility and working on own initiative with high self-motivation, strong business sense and target oriented approach to thrive in a global environment with virtual teams
• Have excellent communication and interpersonal skills, to be able to interact with stakeholders at all levels and be effective as part of a global team
• Fluency in English is a prerequisite, applicants speaking German, French or any other language have an advantage
• Ability and flexibility to work in a distributed & matrix organizational setup
• You are willing to travel up to 10% of your time
  

Employee benefits

• 2-3 days per week of mobile working is standard
• Mobility allowance
• Varied further training opportunities
• Access to employee share programs
• Further information about employee benefits can be found here
  

What it's like working for us
We place significant emphasis on fostering an inclusive and flexible working culture that encourages everyone to be their authentic selves. Equal opportunities and diversity are important to us and contribute to an enriching corporate culture. We actively embrace mobile working to provide every colleague with more autonomy and the chance to achieve a good work-life balance. Learn more here

Are you a good fit?
Our culture at Siemens Switzerland is defined by more than just the working environment. It is the heart of our daily interactions and the key to our success. Do you have what it takes to become a Siemens employee? Take our quiz now and find out! Culture quiz

Frequently asked questions and contact information
Here you will find a collection of frequently asked questions and a way to contact us directly.

I look forward to receiving your application.

Olger
Talent Acquisition Partner

Information for recruitment agencies: Siemens is not accepting applications from recruitment agencies for this position. Thank you for your understanding.