Microsoft Service Delivery Manager (CRM / Power Platform)

Your Role

As a Service Delivery Manager, you will play a pivotal role in ensuring the seamless delivery of innovative solutions to customers. Working closely with cross-functional teams, you'll ensure projects are executed to the highest standards while fostering strong client relationships.

Key responsibilities include:

• Overseeing the end-to-end delivery of solutions within Microsoft Dynamics CRM and the Microsoft Power Platform.
• Managing client relationships to ensure satisfaction and alignment with their business objectives.
• Leading project teams, assigning tasks, and monitoring progress to ensure timely delivery.
• Identifying risks and proactively implementing mitigation strategies.
• Driving continuous improvement initiatives to enhance service quality and delivery processes.
• Acting as the main point of contact between stakeholders and internal teams.
• Ensuring compliance with budgets, timelines, and quality standards.

What You’ll Bring to the Table

Our client is looking for an enthusiastic and experienced professional who thrives in dynamic environments and shares their passion for excellence. Key qualifications include:

• Strong expertise in Microsoft Dynamics CRM and the Microsoft Power Platform.
• Proven experience in service delivery or project management roles, preferably within the software or IT consulting industry.
• Exceptional leadership skills with the ability to motivate and manage teams effectively.
• Outstanding communication and stakeholder management abilities.
• Problem-solving mindset and the ability to make data-driven decisions.
• Fluency in German & English. 
• Willingness to work 80% remotely and attend on-site in Switzerland once a week.

What’s in It for You?

• A flexible 80% remote working model for optimal work-life balance.
• Opportunities for professional growth and advancement in a global organization.
• Collaboration with passionate, forward-thinking colleagues in an innovative environment.
• Competitive salary package and benefits.
• A chance to work on exciting projects with market-leading Microsoft technologies.
• Support for continuous learning and certifications.

Ready to Shape the Future? Apply Now!

Do you share our client’s vision for driving change through technology? If so, this is your opportunity to be part of an exciting journey with a company that values innovation, collaboration, and excellence.

Don’t wait! Apply today and take the first step toward an exciting future as a Service Delivery Manager.