IT Business Analyst Guidewire Claim Center

The P&C Claims Team is responsible for all the Non-Life Claims applications of Zurich Switzerland. 

To actively support our team, we are seeking an experienced IT Business Analyst with strong expertise in Guidewire InsuranceSuite. In this role, you will have the opportunity to make a significant impact on our sustainable digitalization initiatives and play a crucial role in our ongoing transformation within the claims area.

You can expect to work in an agile development environment utilizing state-of-the-art technologies. You will share responsibility for the analysis and optimization of our application and serve as a key reference point for our internal customers. Additionally, you will support the Platform Architect in the decision-making process, ensuring well-informed and strategic choices. As a member of an agile team (SAFe, Scrum), you will collaborate closely with team members to drive innovation and excellence.

 Zurich Switzerland is among the 'Top 10' employers in Switzerland. Become a part of it and apply as IT Business Analyst Guidewire Claim Center.

What you will do

• You advice the business (product owner) with technical expertise for new requirements
• You analyse business requirements together with the respective departments for implementation in the IT-systems
• You coordinate integration end-to-end analysis for new requirements and incident fixing
• You provide the necessary support and clarifications to the developers in regards of configuration and development tasks
• You assure completeness and correctness of documentation and you create and review test cases and participate in user acceptance tests

What you bring

• At least some years of Guidewire ClaimCenter experience, with a minimum of 3 years as an IT Business Analyst or Requirement Engineer. Educational background in Information Systems and Management, Computer Science or similar fields
• Understanding of system integration (Webservices, REST, SOA) and knowledge in Java and SQL. Familiarity with integration and release management tools (e.g., Atlassian Suite, GIT, Azure DevOps)
• Excellent English communication skills, both verbal and written, proficiency in German is an added advantage
• Experience in agile development frameworks, specifically Scrum and/or SAFe methodologies
• Analytical and detail-oriented mindset, with a strong commitment to quality. Highly cooperative, flexible, and enthusiastic team player
• Strong sense of responsibility, adherence to deadlines, and ability to build and maintain relationships across different functions and cultures

Your contact

Senior Talent Acquisition Consultant: Philippe Frutiger

Additional Information

Full time and part time: 80 - 100 %

Work location: Zurich, Oerlikon

Hybrid work: up to 60 % possible

We look forward to receiving your online application - even without a cover letter.

You are welcome to convince us of your motivation in a personal meeting.

Who we are

Zurich is a strong brand - more than 1.4 million Swiss customers place their trust in our products and services. Our 53,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer our employees flexible working models and interesting opportunities for further training & development. As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit.

At Zurich, we foster a culture of diversity and inclusion. Our purpose and values are designed to protect, inspire confidence and help our employees reach their full potential. We value and defend what is right and promote opportunities for equity among our professionals, regardless of gender, disability, LGBTQ +, race, ethnicity, generations, belief, etc. Our talent acquisition and hiring processes respect this commitment daily. Join Zurich and be part of this culture.

Information for recruitment agencies

Zurich accepts no applications from recruitment agencies for this position. We therefore request that recruitment agencies do not submit any candidate documents neither via our employees nor through our online career portal. We refuse any responsibility for unsolicited applications as well as any associated fees. Thank you for your understanding.