Internship - Front Office (m/f/d), Summer Season, June-September 2025

Introduction

Join Our Team at The Alpina Gstaad

At The Alpina Gstaad, we redefine the meaning of Swiss luxury and hospitality. Nestled in the heart of the breathtaking Bernese Alps, our five-star hotel is a haven of authenticity, elegance, and refinement. Combining traditional alpine charm with contemporary sophistication, The Alpina Gstaad is more than just a destination—it is an experience where nature, culture, and luxury harmoniously converge.

Since opening our doors, we have earned an international reputation for delivering exceptional service, personalized attention, and creating memories that last a lifetime. As a proud ambassador of Swiss values such as precision, discretion, and warmth, we welcome guests from all over the world to discover the unparalleled beauty and charm of Gstaad.

Our team is at the core of our success. We are committed to fostering a workplace where motivated, talented individuals can thrive and contribute to unforgettable guest experiences. Discover the roles currently available below and take the next step in your professional journey with us.

Your Profile

• Theoretical and practical professional knowledge gained through your studies at a Swiss hotel management school
• A genuine passion for luxury hospitality and a strong commitment to achieving excellence in every aspect of your work
• Fluent language skills in English, our corporate language, as well as German or French
• Proficient in Microsoft Office applications
• Exceptional interpersonal skills, coupled with a warm, authentic, and professional demeanor
• Proficiency in English is required
• Additional proficiency in German and/or French is highly desirable; other language skills are considered a strong advantage
• Enthusiasm for working as part of a dynamic team in a high-quality, fast-paced environment

Key Responsibilities

• Deliver exceptional service while embodying our values of authenticity, precision, and attention to detail
• Collaborate with a passionate and dedicated team to create unforgettable guest experiences
• Ensure seamless operations in your area of expertise while upholding the highest standards of quality
• Support the Front Office team in all aspects
• Perform standard reception duties such as check-in/check-out using Protel
• Oversee hotel management and room assignments for arriving guests
• Forward information and tasks to the relevant departments
• Handle and issue vouchers (via E-Guma)
• Maintain and carefully check guest files
• Assist the Concierge team and operate the telephone switchboard

Why Join Us?

At The Alpina Gstaad, we believe that taking care of our team is as important as delighting our guests. We provide a unique and inspiring work environment, focusing on your growth, well-being, and satisfaction. Discover our exclusive benefits:

• Staff accommodations – different categories within the region are available for our seasonal employees/ trainees
• Customized training programs – both internal and external, to support your professional development
• Staff gym access – located in Schönried, a modern, fully equipped gym for your health and wellness
• Staff car for personal use – explore the stunning surroundings in style with our Audi Q3 Sportback
• Exceptional workplace environment – defined by respect, teamwork, and a relentless pursuit of excellence, where your contributions truly matter