ServiceNow Developer Sr
Veröffentlicht:
06 November 2024Pensum:
100%Vertrag:
Festanstellung- Arbeitsort:Guadalajara
Job details
Country
Mexico
State / Region / Province
Jalisco, Mexico, Nuevo Léon
Work Location
Guadalajara, Mexico City, Monterrey
Domain
Consulting
Interest Group
Infy Mexico
Skills
Process|Enterprise Package processes|EAI Implementation Process, Technology|Infra_ToolAdministration-ITSM|ServiceNow, Technology|Infra_ToolAdministration-ITSM|ServiceNow-CSM, Technology|Infra_ToolAdministration-ITSM|ServiceNow-ITAM, Technology|Infra_ToolAdministration-ITSM|ServiceNow-ITBM
Company
Infosys Mexico
Requisition ID
125079BR
Job description
Infosys is seeking ServiceNow Developer Sr for ITSM, CSM, FSM, FSO, HRSD.... This role requires close partnership and collaboration with other Business Stakeholders and Subject Matter Experts. Essential Job Duties include working on complex ServiceNow ITSM deployments (including Incident, Problem, Change, Service Catalogue, Knowledge modules), HRSD, CSM, FSM or FSO and integrations aligned to Industry best practices and translating functional & technical requirements into implementation work package.• At least 5 years of experience in Development and Scripting, Configuration, Validation and deployment.
• At least 5 years of experience in implementing IT Service Management, ITIL processes and Enterprise Service Management.
• At least 4 years of experience in capturing requirements related to internal/external consulting, documenting, and mapping current business process.
• Working knowledge in all aspects of ServiceNow Applications development and Rest API based integrations with 3rd party applications.
• Strong communication skills, both written and verbal, with the ability to describe technical solutions in the terms of the business.
• Experience in working with multi-vendor development environment.
• Interacts cross functionally on matters that require coordination across organization and collaborates well with other groups, voluntarily shares information.
• Experience of working with ServiceNow platform for global customers.
Preferred Qualifications:
• ServiceNow Certified System Administrator (CSA)
* ServiceNow Certified Application Developer (CAD)
• ServiceNow Certified Implementation Specialist (CIS) in ITSM, HRSD, FSM, FSO, CSM, or any other module.
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face.
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