Application Manager SAP C4C Sales and Service Cloud 80-100% (all genders)
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- Veröffentlicht:10 März 2025
- Pensum:80 – 100%
- Vertragsart:Festanstellung
- Sprache:Deutsch (Fortgeschritten), Englisch (Fliessend)
- Arbeitsort:Moortalstrasse 1, 5722 Gränichen
Zehnder stands for energy-efficient products and solutions for a healthy and comfortable indoor climate to help to improve quality of life. The Zehnder Group produces and sells decorative radiators, as well as heating and cooling ceiling systems, comfortable indoor ventilation and air cleaning systems on an international level.
As well as working together with our customers as an excellent team, we are dedicated, we radiate passion and we love what we do – all to ensure that we are always the number one choice among customers. As a leading innovator, we employ 4000 people globally.
The slogan "always the best climate" also applies to the workplace at the Zehnder Group. The Zehnder Group’s thinking is long-term and sustainable. A healthy motivating working environment is the only way to achieve top performance in every area. We therefore want to recruit the best talent and at the same time promote from within and achieve mutual commitment.
In this role you will be accountable for:
- Responsible for application management of our CRM system SAP C4C Sales and Service Cloud, with a focus on C4C Sales Cloud
- Support international implementation projects and day-to-day operations
- Define and implement interfaces to systems such as SAP S/4HANA, Self-Service Portal, Offering Tools and e-Commerce platform, in collaboration with involved application managers and developers
- Evaluate solution concepts of CRs in terms of feasibility, risks and process/function standardization
- Specify and implement CRs, including technical specification required by developers or for interfaces
- Customize the system including documentation
- Train and transfer knowledge to key users and process owners
To succeed in this role, you will need:
- Education degree in IT, Business Administration, or a similar field (FH / University)
- Profound understanding of CRM application management
- Knowledge of SAP C4C Sales and Service Cloud
- Knowledge of SAP ERP, especially SAP SD and/or CS, is preferred
- Willingness to travel, especially during rollout projects, with less travel afterward
- Fluent in English (spoken and written); German and other languages are advantageous
- Team spirit and professional communication skills
- Collaborative team player with a strong focus on user needs
- Systematic thinker who effectively translates insights into actionable steps
