WiFi and Ancillary Revenue Manager

JOB NUMBER: JB04355

VACANCY NUMBER: ADV05404

SHARE: https://www.careers.msccruises.com/vacancy/ADV05404/wifi-and-ancillary-revenue-manager-geneva

ORGANIZATION: MSC Cruises S.A.

BUSINESS AREA: Office

LINE MANAGER: Head of Digital OBR

We are seeking an experienced WiFi and Ancillary Revenue Manager to join our team. In this role, you will be responsible for managing a substantial eight-digit revenue stream, developing and overseeing the P&L, and ensuring the optimal performance of our global operations. This role demands a strong commercial mindset, exceptional analytical skills, and the ability to work collaboratively within a globally distributed team.

• Revenue Management: Oversee and manage an eight-digit revenue stream, identifying opportunities for revenue growth and optimization.

• P&L Development: Build and manage Profit & Loss statements, ensuring alignment with company goals and financial targets.

• Commercial Strategy: Develop and implement commercial strategies with our globally remote offices to maximize profitability across WiFi and ancillary services.

• Operational Leadership: Lead and manage global operations, ensuring seamless integration and delivery of services in alignment with organizational standards.

• Analytical Excellence: Leverage strong analytical skills to identify trends, drive data-based decision-making, and improve operational efficiency.

• Benchmarking: Conduct regular benchmarking exercises to ensure our services remain competitive and aligned with industry standards.

• Cross-functional collaboration: Collaborate effectively with various departments, including marketing, finance, and operations, to ensure cohesive and aligned efforts towards common objectives.

• Communication: Serve as a key point of contact for senior leadership, presenting performance updates, insights, and strategic recommendations in a clear and concise manner.

• Proven experience managing large revenue flows, with a demonstrated track record of revenue growth and optimisation.

• Strong experience in P&L management, with a thorough understanding of financial metrics and business performance indicators.

• Excellent communication skills, both written and verbal, with the ability to present complex information to senior leadership and stakeholders.

• Solid commercial acumen, with the ability to develop and implement strategies to drive profitability.

• Strong analytical skills, with experience in data analysis, reporting, and decision-making based on key performance metrics.

• Expertise in global operations, with experience managing teams and processes across multiple regions.

• Proficiency in benchmarking practices and the ability to apply industry insights to improve services.

• Ability to work effectively within a cross-functional, globally distributed team.

• Prior experience in WiFi, technical or sales services or a related field.

• Degree in Business Administration, Finance, or a related field.

• Proficiency with financial and operational analysis tools and software.

EU Passport or Right to work in Switzerland.

In the course of our recruitment and selection process, we may make your Personal Information available to third parties such as recruitment agency, intermediaries and other business partners.