IT Support Analyst with SAP HR module experience
Veröffentlicht:
12 Oktober 2024Pensum:
100%Vertrag:
Festanstellung- Arbeitsort:Zurich
305 King St W
Suite 1100
Kitchener, ON N2G 1B9
Canada
IT Support Analyst with SAP HR module experience Description
Are you an expert when it comes to SAP HR module? Do you have proven ability to solve complex issues, covering both technical and business needs?
If so, we are looking for an IT support analyst who will be working in the HR & Legal application support team and collaborate closely with the global HR business payroll team in Zürich. The role requires a mix of remote and on-site work in a hybrid model.
LI-DNI
Responsibilities
- Run monthly Swiss payroll closure procedures
- Prepare and process year end activities
- Testing releases in test environment and tracking them (Jira)
- Set up and run batch processes (Batchman)
- Manage incident and problems as part of the client’s incident and problem management process for the Swiss payroll application
- Investigation and analysis of technical issues within the application
- Providing workarounds where applicable
- Perform general housekeeping on the application
- Perform root cause analysis (RCA) on serious incidents
- Participate in internal and external audit assessments
- Functional/hierarchical escalation and notification to management of the client for high impacting incidents, problems and keeping end users informed until the ticket is resolved
- Application health monitoring (comprising review of application logs, identification and analysis of exceptions)
Requirements
- Previous production experience in the technical/application area and/or education in IT
- SAP System experience in general and query knowledge
- SAP-HR-module knowledge
- Good knowledge of MS Office tools (Access, Excel and Word)
- SQL knowledge is a mandatory requirement
- Experienced in batch scheduling
- Fluent English and German skills
We offer
- EPAM Employee Stock Purchase Plan (ESPP)
- Enhanced parental leave
- Extended pension plan
- Daily sickness allowance insurance
- Employee assistance program
- Learning and development opportunities including in-house training and coaching, professional certifications, over 22,000 courses on LinkedIn Learning Solutions and much more
- *All benefits and perks are subject to certain eligibility requirements
• Please note that any offers will be subject to appropriate background checks
• We do not accept CVs from recruiting or staffing agencies
• For this position, we are able to consider applications from the following:
- - Swiss nationals
- - EU/EFTA nationals
- - Third-country nationals based in Switzerland with an appropriate work permit
- - Displaced people from Ukraine who are currently in Switzerland and hold, or have already applied for, S permits