National Account Manager ABB, Zurich

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We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

We’re Salesforce, the Customer Company, encouraging the future of business with AI+ Data +CRM + Agents. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good– you’ve come to the right place.

Note: By applying to the National Account Manager posting, recruiters and hiring managers who support multiple cloud offerings and verticals across the organization hiring Enterprise Account Executives will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams.

Our National Account Managers engage with existing customers and new leads to position and sell the entire Salesforce Customer 360 platform. They build positive, trusted relationships with both critical team members and c-suite decision makers within their patch, and become natural at helping customers realize value from their Salesforce investments.
You will use your skills to develop opportunities, through both warm leads and whitespace prospecting.
 

The ideal candidate will be a strategic partner to our customer, building robust relationships with key partners for one of our global clients from the Manufacturing industry that we cover out of Switzerland. The National Account Manager works in a global account team, getting business directions from the Global Account Manager of the account and working along a distributed team located mainly in Switzerland.

This role goes beyond sales; it is about building lasting value and driving customer success through the innovative use of our platform. The candidate will cultivate and improve customer happiness, support crafting and deliver a comprehensive account strategy aligned with customer business goals, and navigate the full sales cycle by demonstrating various resources to support deal closure. The NAM will need to cultivate her/his own relationships and opportunities as outlined and agreed in the global account plan and as per the mentorship of the global account manager.

Required Qualifications & skills:

• Strong background of value/consultative selling sophisticated solutions or technology (5 to 10 years preferably in Software or in Business Applications) and Deal Execution

• Ability to define and express compelling value propositions and cases that address customer needs by demonstrating a profound understanding of information technology and the pharmaceutical industry.

• Experience at selling to different C-level personas in Business & IT functions

• Ability to team up with a diverse and global group of colleagues to drive sales activities towards contract closing & customer happiness (Team Selling)

• Deep understanding of business & technology requirements of enterprise customers in the Manufacturing industry

• Strong analytical, problem structuring & problem solving skills

• Shown communication skills (verbal, written, presentations)

• Experience will be evaluated based on alignment to the strengths for the role (e.g. extracurricular leadership roles)

• Proficiency in English and in German is required. French / Italian are a plus

Preferred Qualifications & skills:

• Knowledge of Sales Methodology

• Commercial negotiations

• Experience in dealing with Large Accounts

• Knowledge & network in the Swiss manufacturing industry space

• Passion around Artificial Intelligence

• Ability to thrive in a fast paced environment

• Track record of consistently achieving or surpassing quota

• Ability to develop cases and service requirements, while crafting and leading strategic alliances

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