Business Analyst - PO

Job details

Country

Mexico

State / Region / Province

Jalisco, Mexico, Nuevo Léon

Work Location

Guadalajara, Mexico City, Monterrey

Domain

Delivery

Interest Group

Infy Mexico

Skills

Process|Agile|Kanban, Process|Consulting processes|Agile consulting, Process|Development Methodology|Scrum, Process|Development process generic|Big Data Analytics Process, Process|Project Management|Project Management, Technology|Analytics - Functional|Operations

Company

Infosys Mexico

Requisition ID

127097BR

Job description

MANDATORY TECHNOLOGIES

MAIN EXPERIENCE REQUIRED

• 7+ years of overall experience
• 5 + years of experience as BA or PO.
• 7 + years of background in software development roles (project management, software development, business analysis, QA).
• 7 + years of experience with deep understanding of software development methodologies
• 7 + years of experience exp in understanding agile software development frameworks (Scrum, Kanban etc.)
• Knowledge of agile tools
• Excellent organizational, communication and problem-solving skills, set goals
• Excellent English communication skills and writing skills
• Familiarity with the tools supporting Agile software development (e.g. Jira, ServiceNow, Confluence, Azure, Rally, VSTS)

MANDATORY SKILLS / REQUIREMENTS

• Experience with the Agile Methodology, preferably Scrum as consultor
• Reviewing the business requirements and documenting it as user stories in JIRA and/or ServiceNow
• Work with product owners in grooming the backlog
• Clarifying the requirements to technical team, SDLC
• Doing system testing of deliverables and prepare for UAT
• Reporting -Develop and generate the data quality metrics for the project.
• Experience in ALM tools knowledge like JIRA, ServiceNow, Confluence etc. Test tools like QMetry

DESIRED SKILLS, TECHNOLOGIES AND EXPERIENCE- Collaboration software such as Webex, Teams, ServiceNow.- The job entails sitting as well as working at a computer for extended periods of time. - Should be able to communicate by telephone, email, collaboration applications or face to face. PROJECT ACTIVITIES AND RESPONSIBILITIES

• Bachelor's degree in IT business, computer science, engineering, or a related field.
• Attention to detail: Ability to produce accurate and high-quality work.
• Adaptability and flexibility: Ability to work in a fast-paced environment and adapt to changing priorities.
• Certifications (optional but preferred) as PO, SCRUM
• Previous experience as a business analyst, preferably in a consulting environment.
• Knowledge of specific industries or regulations relevant to the clients.
• Proficiency in programming languages (e.g., Python, R) or data science tools.
• Leadership skills: Ability to lead and mentor junior team members.

Business Process Modeling:

• Conduct interviews, workshops, and surveys to gather detailed information about business needs, processes, and pain points.
• Analyze complex business problems and identify root causes.
• Document requirements clearly and concisely using various techniques (e.g., use cases, user stories, process flows).
• Develop and maintain accurate process models (e.g., BPMN, UML) to visualize current and future state processes.
• Identify inefficiencies and bottlenecks in existing processes and propose improvements.

About Us

• Strong analytical skills and ability to communicate complex ideas effectively will be essential to delivering innovative solutions that drive business value.
• Full English proficiency, with at least two large projects (more than 3 months of duration) with an international client or in teams with non-Spanish speaking members.
• Domain expertise: Knowledge of specific industries or business functions (e.g., finance, healthcare, technology).
• Project management skills: Ability to manage multiple projects simultaneously and meet deadlines.

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.