Business Relationship Expert

JOB NUMBER: JB04505

VACANCY NUMBER: ADV05603

SHARE: https://www.careers.msccruises.com/vacancy/ADV05603/business-relationship-expert-mississauga

ORGANIZATION: MSC Cruises Canada

BUSINESS AREA: Office

LINE MANAGER: Business Relationship Lead Canada - National & Key

Explora Journeys is a vibrant, cosmopolitan, European luxury brand, imagined in the heart of Swiss hospitality in Geneva. Leveraging our parent company MSC Group`s hundreds of years of maritime expertise, our fleet of six luxury ships (four are currently in the pipeline) are being built and designed in a totally different and unique way that will transform and redefine the cruise experience, creating a category of its own, appealing to the next generation of luxury travellers.

An exciting opportunity exists for a talented Business Development & Sales professional to join our newly created luxury travel brand Explora Journeys and lead specific assigned strategic accounts to grow market share, create bias and brand loyalty, identify new business development opportunities and grow the brands visibility in the French-speaking part of Canada. This role is ideally based from home in the French-speaking part of Canada.

• Manage the defined Go-to-Market strategy for assigned region in terms of partner accounts and business development initiatives.

• Develop best in class relationships that shift, share and grow partner loyalty through a focused communication plan.

• Collaborate with peers and colleagues to leverage sales distribution networks and marketing platforms ensuring brand consistency, policy and pricing integrity.

• Execute business review meetings and leverage performance data to support revenue generation while achieving gross and net revenue goals

• Contribute to the management of all cooperative marketing plans, ROI and regular partner performance reviews QBRs against targets. Lead any Pay for Performance plans with partners.

• Promote group, incentive and charter business from assigned accounts.

• Manage assigned budget and Forecast Process with an expert understanding of channel mix and acquisition cost impact.

• Maintains brand and product visibility by participating in the appropriate trade partner events. Embrace and professionally execute educational visits.

• A minimum of 5 years of sales experience in Luxury, Hospitality or Travel is required.

• (Luxury) cruise experience is a plus.

• Excellent sales network and reputation. Knowncontact base and high knowledge of partners / key accounts in region.

• You work collaboratively and establishconstructive professional relationships externally with partners and within theorganization

• Outstanding negotiation, presentation and organization skills

• Proficiency in Microsoft Office suite, especially PowerPoint

• Ideally technically capable to use reservation and CRM platforms (Versonix and SalesForce skills are an advantage)

• Fluent in oral and written French and English is a must, any other language is a plus

• Ability to travel minimum 50% of the time

Right to work in Canada

In the course of our recruitment and selection process, we may make your Personal Information available to third parties such as recruitment agency, intermediaries and other business partners.