Concierge (m/f/d), Summer Season, June-September 2025 – Accommodation Available

Einleitung

Join Our Team at The Alpina Gstaad for our summer season, June to mid September 2025

At The Alpina Gstaad, we redefine the meaning of Swiss luxury and hospitality. Nestled in the heart of the breathtaking Bernese Alps, our five-star hotel is a haven of authenticity, elegance, and refinement. Combining traditional alpine charm with contemporary sophistication, The Alpina Gstaad is more than just a destination—it is an experience where nature, culture, and luxury harmoniously converge.

Since opening our doors, we have earned an international reputation for delivering exceptional service, personalized attention, and creating memories that last a lifetime. As a proud ambassador of Swiss values such as precision, discretion, and warmth, we welcome guests from all over the world to discover the unparalleled beauty and charm of Gstaad.

Our team is at the core of our success. We are committed to fostering a workplace where motivated, talented individuals can thrive and contribute to unforgettable guest experiences. Discover the roles currently available below and take the next step in your professional journey with us.

Ihr Profil

• Education in hospitality management
• Experience in a similar position at a comparable establishment
• Leadership skills
• Fluent in English, and at least one other language (German or French)
• Confident and professional communication skills, both spoken and written
• Strong knowledge of the local cultural landscape to provide recommendations
• Familiarity with all reception processes
• Strong organizational skills
• Sensitivity to situations and people

Responsibilities

• Support and representation of the Chef Concierge
• Leadership and responsibility for the staff at the concierge desk in the absence of the Chef Concierge
• Organization and completion of internal and external tasks on behalf of the guests
• Point of contact for questions and issues
• Responsibility for mail and fire alarms
• Forwarding incoming guest messages
• Selling hotel services and fulfilling special requests
• Ensuring smooth operations at the concierge desk
• Professional handling of guest complaints
• Adherence to hotel-specific standards and quality management (AMS)
• Implementation of the Environmental Management System (EMS) standards
• Responsibility for reservations (tee times, taxis, external restaurants, etc.)

Why Join Us?

At The Alpina Gstaad, we believe that taking care of our team is as important as delighting our guests. We provide a unique and inspiring work environment, focusing on your growth, well-being, and satisfaction. Discover our exclusive benefits:

• Staff accommodations – different categories within the region are available for our seasonal employees
• Customized training programs – both internal and external, to support your professional development
• Staff gym access – located in Schönried, a modern, fully equipped gym for your health and wellness
• Staff car for personal use – explore the stunning surroundings in style with our Audi Q3 Sportback
• Exceptional workplace environment – defined by respect, teamwork, and a relentless pursuit of excellence, where your contributions truly matter