Cashier

Our Company

EFG International is a global private banking group, offering private banking and asset management services. We serve clients in over 40 locations worldwide. EFG International offers a stimulating and dynamic work environment and strives to be an employer of choice. 

EFG is committed to providing an equitable and inclusive working environment that is founded on the principle of mutual respect. Joining our team means experiencing a supportive environment, where your contributions are valued and recognised. We strongly believe that the diversity of our teams gives us a competitive advantage by fostering better decision-making and greater innovation.

Our Purpose and Mission

Empowering entrepreneurial minds to create value – today and for the future.

We are a private bank, offering personalised solutions on a global scale to private and institutional clients. Our sustainable success is based on our talents and on how we partner with our clients and communities to create lasting value.

Role

For our branch in Lugano we are looking for a cashier that will be the first point contact for our client. 

Main Responsibilities

• Handling cash transactions for Private Banking clients, in particular withdrawals, deposits, foreign currency transactions, metal transactions, etc; 


• Welcoming customers and providing high quality service;


• Handle sensitive information confidentially, complying with all internal regulations;


• Manage access and safe deposit box; 


• Managing administrative activities on safe deposit boxes, including daily and periodic checks, archiving, statistics, etc;


• Handling administrative tasks relating to cash transactions, including accounting, archiving, daily and periodic checks, statistics, etc;


• Various administrative and organisational tasks

Requirements

• Previous experience as a Cashier in a Bank


• Excellent knowledge of the Microsoft Office package and proficiency using IT tools 


• Be client oriented able to empathise and willing to listen to customers;


• Knowledge of English and Swiss national languages;


• Excellent time management skills, ability to multitask able to prioritise requests from different stakeholders;


• Accuracy, precision and confidentiality;


• Strong attention to details;


• Ability to work independently, in direct contact with customers.

Our values

• Accountability: Taking ownership for tasks and challenges as well as seeking continuous improvement


• Hands-on: Being proactive to rapidly deliver high-quality results


• Passionate: Being committed and striving for excellence


• Solution-driven: Focusing on client outcomes and treating clients fairly with a risk-aware mindset


• Partnership-oriented: Promoting collaboration and teamwork. Working together with an entrepreneurial spirit