Dev Ops Engineer

Role Summary:

The Dev Ops Engineer will work in security focused development operations, managing Dev Ops tools for code management, deployment, and security, supporting other GTT systems as needed.

Duties and Responsibilities:

• Perform daily application and server monitoring utilizing various means with an emphasis on InfluxDB and Grafana.
• Utilize shell and scripting languages in various scenarios for backend development systems support. (Bash, Python, PHP, etc.)
• Perform patch management tasks as both automated runs as well as manual patching for the systems we manage and the applications running on them. (Ansible)
• Troubleshoot and diagnose existing problems with development and corporate applications.
• Support the NOS and NMS development teams in the resolution of more complex applications issues when raised by the business.
• Provide ad-hoc support to Business Applications projects requiring SDLC and CI/CD assistance.
• Maintain corporate code repository and deployment applications (Gitlab, Jenkins)
• Assist in vulnerability management and resolution and interact with Cyber Security and Systems Engineering on tracking of issues.
• Suggest improvements to procedures and infrastructure where possible.

Required Experience/Qualifications:

• 3+ years of experience in security focused development operations
• 3+ years of experience supporting development teams
• Knowledge of DNS platforms, Radius platforms, Kubernetes container platforms

Core Competencies

• Core Application Systems: Knowledge of major production application systems used for delivery of services to internal and external clients; ability to leverage major production application systems in diverse situations.
• Operational Functions: Knowledge of major functional processes and associated operating requirements; ability to apply this knowledge appropriately to diverse situations.
• Technical Excellence: Knowledge of a given technology and various application methods; ability to develop and provide solutions to significant technical challenges.
• Database Management System: Knowledge of database management system; ability to use a variety of techniques and applications to design, develop and manage database systems.
• Software Product Technical Knowledge: Knowledge of technical aspects of a software products; ability to design, configure and integrate technical aspects of software products.
• System and Technology Integration: Knowledge of the features and facilities of systems; ability to integrate and communicate among applications, databases and technology platforms.
• System Development Life Cycle: Knowledge of project management techniques; ability to plan, design, develop, test, implement and maintain system development life cycle segments and phases.
• Technical Troubleshooting: Knowledge of technical troubleshooting approaches, tools and techniques; ability to anticipate, recognize, and resolve technical issues on hardware, software, application or operation.
• Technical Writing/Documentation: Knowledge of technical writing; ability to write technical documents such as manuals, reports, guidelines or documents on standards, processes and applications.

Universal Competencies

• Continuous Improvement: Knowledge of transformation initiatives to drive fundamental changes, enhance responsiveness and efficiency to core business practices. Ability to drive cultural changes from best effort to results oriented.
• Customer First (Non-Customer Facing): Knowledge of internal customer interactions, creating a culture of accountability, collaboration, and partnership. Ability to build an environment supporting internal customer value creation at every level.
• Operational Excellence: Understanding the system-driven processes for consistency and scalability. Ability to re-focus processes and systems from integration activity to maximizing a positive customer impact and anticipating future trends.

EEO Statement

GTT provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, GTT complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

GTT expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of GTT’s employees to perform their job duties may result in discipline up to and including discharge.