Flagship Store Manager - Watches & Jewellery

For a leading luxury Watch brand with store location on the famous Bahnhofstrasse, Zurich, we are currently looking for their new Flagship Store Manager that's going to lead a new team, develop sales, showcase the brand to its utmost potential and ensure the most effective store operations.
 

POSITION

Leading the Team

• Lead recruiting, integrating, and training of new staff
  
• Inspire team members to excel in customer service and skills development
  
• Conduct performance evaluations and foster a positive work environment
  
• Resolve conflicts impartially and hold regular meetings for effective communication
  

Sales Management

• Drive team performance to meet sales goals
  
• Improve key performance indicators (KPIs)
  
• Ensure excellent customer service and a unique shopping experience
  
• Maintain knowledge of collections and stock availabilities
  

Brand Representation

• Maintain a safe, clean, and welcoming store environment
  
• Ensure visual merchandising aligns with brand standards
  
• Educate the team on merchandising principles
  

Store Management

• Oversee scheduling, budgeting, and compliance with labor laws
  
• Monitor financial procedures and analyze sales results
  
• Facilitate efficient communication within the hierarchy
  

Store Organization

• Ensure proper maintenance of the store, stockroom, and materials
  
• Oversee logistical tasks like deliveries, stock management, and inventory
  
• Maintain security and hygiene standards
  

 

PROFILE

• Relevant education within Retail, Sales, Management
  
• Experience in Retail sales and store management
  
• Highly customer oriented and versed into customer care and experience
  
• Strong drive and initiative
  
• Prior experience in Event, PR and Marcom activities
  
• Proficient in crafting a sales strategy for a boutique and managing its roll out
  
• Skilled with numbers, budgeting and some financials
  
• High commitment to a brand and employer
  
• Open to flexible schedules and various work shifts Mon-Sat
  
• Perfect fluency in GER / ENG, Swiss-GER being a strong advantage
  

If this opportunity speaks to you, and you think you have what it takes to take on this role to another level, then we'd like to get to know you! Please apply online with the usual documents!