Trainee Customer Experience & Service Design, Deloitte Digital

Trainee Customer Experience & Service Design, Deloitte
Digital

Location: Zurich

Work Pattern Percentage:80-100%

Shape the future of Switzerland’s digital
transformation!

At Deloitte Digital, our vision is to be at the
forefront of value creation by elevating how brands interact with their
customers. We combine deep industry focus with strong capabilities and proven
methodologies to discover, envision, design, deliver and run leading digital
solutions. Our technology and experience driven advisory and execution services
create value for some of the most prominent names in Switzerland.

How you can make an impact

As a Trainee, you will gain hands-on experience from day one,
supporting our client engagements to solve their most pressing challenges and
opportunities surrounding digital transformation, customers, innovation, and
technology strategies. In
this role, you will be mainly responsible for:

• Applying Design Thinking
  and other user-centric methodologies to identify problems, ideate solutions and
  define strategic concepts
• Shaping the definition
  and development of digital products in an agile manner 
• Supporting our clients
  in conceptualizing innovative end-to-end customer experiences across multiple
  channels – always with a focus on finding the sweet spot between users,
  business, and technology 
• Being an intrapreneur
  and further shape your personal and professional skillset by engaging in
  internal initiatives you’re passionate about and where you can make a lasting
  impact 
• Get
  the opportunity to continue as a consultant after completion of a 6-month
  traineeship

Who We Are Looking For

• A
  master’s degree from a great university in business/economics, digital/design management, or STEM
  subjects
• A demonstrable interest or first-hand
  experience in business, technology, or design related fields 
• You’re
  a natural presenter and strong communicator
• Your English and German is spotless, French is a strong advantage 
• You have Ninja skills: you’re agile, flexible, curious, and a quick
  learner
• You’re a team player and able to collaborate closely with
  multidisciplinary teams such as designers, developers, business analysts, etc. 
• You
  are excited by the value that digital solutions can unlock for users and
  businesses 

Your Team

Join Deloitte Digital at an exciting time, as we take
our fast-growing team to the next level - sitting at the intersection of
Deloitte’s business consultancy and digital creative agency, backed by a strong
global network and with access to experts in different fields and industries.

Careers at Deloitte. Choose your impact.

At Deloitte, your ideas create impact and spark meaningful change for our
clients, people and society. Your unique expertise, background and perspective
helps us find new ways into the most complex challenges so we can brighten the
futures of those our work affects. At Deloitte, you can build a career that
inspires and energises you. At Deloitte, you can choose your impact.

In Switzerland, we provide industry-specific services in the areas of
Audit & Assurance, Tax & Legal, Strategy, Risk & Transactions
Advisory, and Technology & Transformation. With close to 3,000
employees at six locations, we serve companies and organisations of all sizes
in all industry sectors. We offer meaningful and challenging work, an inclusive
and supportive environment where you can be your best self and where you will
never stop growing. You will benefit from flexible and hybrid working conditions,
wellbeing and parental programmes as well as many opportunities to connect,
collaborate and learn.

Join us and become part of a global network of like-minded people dedicated to
making a difference, whether by  addressing climate change or improving
100 million futures by 2030. Want to know more about opportunities at Deloitte?
Visit www.deloitte.com/ch/careers .

How to apply

We look forward to hearing from you! Please click on "apply now" to
submit a complete application, including CV, cover letter, references and
degree certificates.

If you have any questions, please contact Nidhi at  Write an email .

*We consider all qualified applicants for employment regardless of race,
ethnicity, religious beliefs, gender, sexual orientation, gender identity,
national origin, age or disability, in accordance with applicable law. Research
shows that women are less likely to apply for roles unless they match all the
criteria; don’t hold yourself back - apply today.

We do not accept applications from recruitment agencies for this position.

Deloitte AG and Deloitte Consulting AG are Swiss subsidiaries of Deloitte LLP,
the DTTL member firm in the United Kingdom.

Requisition number:17855