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Key Responsibilities:

– Fulfill integration software implementation requests made by customers.
– Employ updates and fixes to enhance software performance after careful deployment.
– Provide technical support as needed for resolving complex issues or inquiries.
– Construct useful tools aimed at decreasing error frequency, ultimately improving the overall customer experience.
– Perform thorough root cause analysis to identify underlying reasons behind production errors, facilitating effective solutions. 
– Diligently investigate and resolve various technical issues faced by users on time.  Create scripts capable of automating visualization tasks to streamline processes.