- - - - - - - - - - - -

KEY EXPECTED ACHIEVEMENTS
For a given perimeters,

Managing and developing team:

• Creates an environment, with pairs, that encourages empowerment, collaboration and autonomy for direct team and among teams
• Guides the team to set objectives, aligned with the objectives of the entity. ​
• Ensures that the team have the adequate and suitable resources to complete its activities
• Manages priorities and guides the team to balance the workload according to the defined priorities
• Develops and supports direct reports' career plans and learning opportunities
• Provides regular and timely feedback to direct reports’
• Manages the staffing movements taking into account the expectations of employees, the needs of the team and the entity
• Applies company policies and procedures in managing direct reports.
• Facilitates change at team level.

Driving operations and performance:

• Identifies scope of work with team and share to all concern party to ensure deliverable objective and achievement
• Ensures all activity of Import & Export scope will comply as per relating law/regulation/policy which consulting with relating organization
• Day to Day operation monitoring with team
• Coordinate with all network to support Import & Export activities
• Customs Brokerage Service Provider’s performance management with the existing service agreement and KPIs
• Identifies the upcoming critical situations in order to anticipate actions
• Continuously seeks to improve performance of operations, customer and employee satisfaction

REQUIREMENTS

• Direct experience in team management
• At least 5 years experienced in Export-Import, Customer Service or Logistics & Supply Chain operation and Customs regulations background
• Fluent in English (Autonomy / Efficient)
• Certified Customs Specialist (CCS) (ใบประกาศผู้ชำนาญการด้านศุลกากร) will be advantage
• Strategic thinking, Logical & Analytical thinking, Problem solving, Sense of urgency and Self-awareness
• Able to work under high pressure and challenging situations