Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in testing analysis, problem solving and communication to Citi’s Wealth Quality Engineering Team.

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview

IT Quality Analyst role is located in Warsaw but is part of a dynamic virtual team with members based in the US and India. In this role, you will collaborate closely with various functional groups within Citi Bank, engaging directly with both technology and business teams. You’ll play a key role in fostering effective communication and ensuring seamless collaboration across international teams.

Role has responsibility for test case design based on business requirements, test case execution, defect managing within project testing phase.

Key responsibilities in this role include collaborating with Technology partners to establish agreements for comprehensive end-to-end coverage during the UAT testing planning phase. This also encompassed the design, execution and completion of UAT testing for assigned projects, all while adhering to timelines within the SDLC process.

What you’ll do:

• Work with a cross-functional and geographically dispersed team of resources to manage application testing for quality assurance,

• Perform end to end testing of application including requirements understanding, test planning, test case and scenario development, test execution, results analysis and sign off, manage test data,

• Work with multiple teams to develop, and execute functional and regression testing,

• Work with regional and functional business managers, application managers, regional production support managers, vendor resources and project team leads to outline service agreements, test plans, environment scheduling, approve test scripts, report metrics, etc.

• Work with Citi Wealth Quality Engineering teams in an onshore/offshore model

• Work with teams in a collaborative style to engage partners and proactively manage activities.

• Improves quality of applications and user satisfaction by minimizing the amount of defects that go into UAT and production, test processes and perform data validation

What we’ll need from you:

• 3+ years of experience in testing and software quality assurance

• Has an experience working in Agile software development methodology,

• Experience in end-to-end functional testing of application including requirements understanding, test case and scenario development, test execution, results analysis and sign off

• Requires deep understanding of and experience with test management tools (Jira)

• Has working experience with teams in onshore/offshore model,

• Collaborates with client leads and development organizations, partners with business users,

• Full self-sufficiency, ability to own the task from beginning to the very end, pro-activeness,

• Deals with complex and highly variable issues

• Requires strong communication and diplomacy skills,

• Experience in automation, performance, data testing (nice to have)

What we can offer you:

By joining Citi Wealth Quality Engineering Team, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits such as:

• Private Medical Care Program

• Life Insurance Program

• Pension Plan contribution (PPE Program)

• Employee Assistance Program

• Paid Parental Leave Program (maternity and paternity leave) 

• Sport Card

• Holidays Allowance

• Sport and team recreation activities

• Special offers and discounts for employees

• Access to an array of learning and development resources 

• A discretional annual performance related bonus

• A chance to make a difference with various affinity networks and charity initiatives

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day.  We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. 

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. 

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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