Whether you’re at the start of your career or looking to discover your next adventure, your story begins here.  At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks.  We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning.  You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi’s Risk Management organization oversees risk-taking activities and assesses risks and issues independently of the front-line units.  We establish and maintain the enterprise risk management framework that ensures the ability to consistently identify, measure, monitor, control and report material aggregate risks.

We’re currently looking for a high caliber professional to join our team as Vice President, Operational Risk Officer, Hybrid (Internal Job Title: Operational Risk Officer - C13) based in, Singapore.  Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.  For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

The Operational Risk Manager role is to serve as an Independent Operational Resiliency and Third-Party Risk Manager to support oversight and challenge of Citi’s Operational Resilience and Third-Party program across Citi’s International locations, with a focus on the Asia South, Japan, Australia and North Asia clusters.

The mandate of the Independent Operational Risk Management function to drive comprehensive and consistent practices designed to identify, measure, monitor, report and manage risks while promoting the implementation of actions to address root causes which may lead to unintended losses.  This position will be part of a high-caliber team challenging Citi’s effort to mitigate Operational Resilience and Third-Party Operational Risk in the International organisation.

Responsibilities:

• Develop and conduct challenge effectiveness reviews of Citi’s Operational Resilience and Third-Party Risk Management Program within the business at the International cluster level
• Apply operational risk management guidelines and procedures for identifying First Line of Defense (FLOD) risks in Asia South, Japan, Australia and North Asia
• Pursue continuous improvement and challenge adoption of Lessons Learned during resilience and third-party related tests, exercises, and simulations
• Support Enterprise Resiliency and Third-Party Risk Oversight tools development
• Ensure Risk Governance framework operates efficiently, and operational losses are operating within the defined Risk Appetite parameters
• Provide challenges on Key Indicators and Material Operational Risks
• Work with First Line of Defense in the review of the documentation and reporting
• Analyse, capture, and report risks. Collaborate with FLOD technical Subject Matter Experts (SMEs) and management regarding all aspects of Business and Technology recovery planning, contracts, and testing
• Facilitate and disseminate best practices across all LoBs in the assigned regions
• Assist resiliency and third-party managers and their teams to manage staff including training and career development plans and to ensure high morale among prevention, detection, and recovery staff
• Champion enterprise resiliency and third-party awareness and best practice sharing with various stakeholders and aid in the development of continuity/resiliency risk management training modules
• Raise the level of resiliency awareness among country officers and other related staff within the assigned regions

Requirements:

• University degree; Graduate or postgraduate in Business Administration, Computer Science, Engineering or any other computationally intensive discipline
• 5+ years of experience in Third-Party Risk, Business Continuity, Technology Disaster Recovery, Vendor Continuity, Operational Resiliency or Risk Management experience
• Fluent English language skills
• Skillful understanding of business continuity and disaster recovery management lifecycle
• Thought leadership and clarity in presenting ideas to senior management
• Proven technical knowledge of resilience and recovery principles and processes, to include up to date knowledge of current technology solutions, including Cloud and hybrid third party solutions
• Knowledge of regulatory requirements underpinning standards, including, ISO, PRA/Bank of England, DORA, FFIEC, etc.

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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