Senior Search & Social Account Manager

Senior Search & Social Account Manager

• Full-time

Company Description

Dentsu is the largest agency brand and the sixth-largest agency group in the world. We offer a wide range of services in eight business areas: Marketing, Digital Marketing, Creative Sphere, Promotions, Media Content, PR, Global Business.

With more than 71,000 professionals in over 145 countries and regions, dentsu identifies the core issues of our clients through a variety of communication areas. We offer optimized, integrated approaches necessary to solve these problems.

We work in an international network with a wide range of clients seeking leading expertise in brands, media, and digital communication services. Global, consistent, and all in one place. For this vision, we need you and your drive!

Job Description

The Senior Search and Social Account Manager collaborates seamlessly with other functional teams and specialties (e. g. Media Intelligence, Investment, Client Consulting). This role reports to and works closely with the Team Lead Digital Media and will support the larger client team.

We offer this role in a hybrid work environment, where you can plan when to work from the office (Zurich, Lausanne or Geneva) or from elsewhere together with your team.

Here are some of the exciting tasks awaiting you:

Internal and External Clients:

• Be the primary point of contact for all clients for the Search and Social team
• Fully understand client business objectives / communication objectives and ensure these are translated into meaningful platform strategies
• Attend and represent the team at regular external and internal client meetings, including status meetings, briefing sessions, campaign reviews, QBRs etc

Team & Workload management

• Be responsible for mentoring junior members of your team
• Be responsible for the timely and accurate delivery of yours and junior team members work
• Actively mentor and empower your team to increase quality and performance on your clients
• Ensure timely and accurate billing and reconciliation of campaign spend / income for your clients to ensure suppliers are paid on time, and clients are invoiced on time
• Ensure you are completing timesheets in an accurate and timely manner to enable the business to complete channel and client profitability / resource analysis

Campaign Quality Assurance

• Ensure campaigns are delivered as planned with no overspends or errors in delivery
• Biddable Activation Campaign management, optimization and analysis
• Monitors daily delivery and performs regular optimization of all campaign elements based on agreed campaign KPIs
• Ensure regular reporting to clients is delivered according to schedule, working in partnership with our consulting team

Product Development & New Business

• Remain abreast of developments in Biddable Activation and broader digital space
• Contribute towards new business RFPs and pitches as required
• Actively contribute as a leader for product workstreams and strategic projects

Qualifications

KEY COMPETENCIES

A mix of the following is the person we are looking for:

• Minimum 3+ years’ experience in a Biddable Activation, social media planning or biddable media / PPC team
• Good understanding of planning search and social campaigns across various strategies, channels and buying models
• Practical expertise in activation and campaign management on self-service biddable platforms: Google ads, SA360, FB/IG, LinkedIn, TikTok
• Strong connections in the industry with the knowledge of knowing all the right people and places to go for the right deal
• Experience in leading and collaborating with others, internal and external
• Ability to multi-task and prioritise for self and others (junior team members)
• Keen eye for detail and understanding of budget management
• Self-Starter who demonstrates initiative
• Business fluent in English, German would be a big plus, any other local language skills a bonus

PROFESSIONAL / SOFT SKILLS

• Passionate about and engaged with the fast-changing world of social media, online video, and digital marketing
• Committed to building a career in a digital performance marketing agency
• Strongly numerate and comfortable manipulating data sets
• Assessment - monitoring the performance of yourself, others or organisations to make improvements or take corrective action
• Coordination - Adjusting actions in relation to others and juggling different tasks
• Time Management - Managing your own time and the time of others
• Project management – Having and applying methods, process and skills to complete projects and tasks
• Speaking and Presenting - Conveying information correctly and with the correct tone for the audience
• Exceptional interpersonal, organisational, communication and decision-making skills
• The candidate should have working rights for Switzerland

Additional Information

We work with highly motivated people, who support and enrich each other. We live the possibilities of the digital world through home office, meaning you can work anywhere with flexible (annual) working hours. We also value face-to-face exchanges - coffee or tea, biscuits or fruit are all welcomed on board and shared throughout our offices.

If you ever feel the need to take a break from the digital world, we love to get hands on together and use pens, paper, and whiteboards for brainstorming sessions. Need to clear your head? Hit the foosball table or PlayStation. We can as well benefit from extra time-off for our wellbeing, volunteering activities or important personal matters. For networking and (brain) food, we offer regular exchange formats, like meetings, tech labs and more. Not enough? We are full believers in education and support training, whether it be internally or externally. We support you.

If you feel inspired by us, we’ll probably be inspired by you. Join us now and apply online to make sure we match each other’s expectations. We value diversity and are committed to creating an inclusive environment. We welcome all qualified candidates - regardless of your gender or background, please indicate your salary expectations and possible entry date. We look forward to hearing from you!

These are some of the things we offer:

• 40-hour week & overtime compensation
• Independent home office management
• Flexible working hours model (flextime)
• Additional days-off on top of holidays (wellness days, volunteer days, birthday, bridge days)
• State-of-the-art, creative office space with ergonomically equipped workstations
• Half-fare travelcard SBB
• Wide range of further education and development opportunities through our in-house Academy
• Various discounts e.g. for lunch options

We value diversity and therefore welcome all applications - regardless of gender, nationality, ethnic and social origin, religion/worldview, disability, age, as well as sexual orientation and identity.

LI-Hybrid